Property Managers: Wish You Had People To Pick Up Calls In Your Absence?

Property managers: Wish you had people to pick up calls in your absence?

by

SarahJohs

A property management office can be a crazy place, in terms of the activity that happens there. The phones are always ringing and people are constantly on the move. One thing the place doesn\’t have is, quiet. The managers are among the busiest of people and all of them have more tasks to do than they can effectively handle. They look after everything from attending to sales inquiries, posting ads for vacant properties, assigning jobs to vendors, doing the accounts, meeting prospects and a whole lot more! The last task is perhaps the most important one, meeting prospects. The primary objective of a property manager is to see to it that there are no vacant properties, and to achieve this they have to go out and meet people. Now this has a backlash.

What happens when property managers are out on meetings

The phones are ringing as always, only thing is there is nobody to pick it up the line. Among all the maintenance calls, calls from tenants and vendors; there are the precious sales inquiries. These are in fact more precious than prospects. Think about it, a person calling to inquire if a certain possession is available. Now what happens if these people are greeted by voice mail instead of a person on the other end? Well that\’s simple. They will approach the competitor next.

[youtube]http://www.youtube.com/watch?v=hUUI31tj8Jg[/youtube]

This is a grave loss for the property managers who actually go out to fetch clients. They come back to their desks to realize that they have lost prospective clients to their competitors.

Do property management companies do anything about this?

Well sadly most of them don\’t. It is not practical to employ more staff to take care of the calls problem. Expecting the officials to attend every call is also unrealistic. But just when you are beginning to think that there is no solution to this problem; there actually is.

It lies in Property Management Answering Service

This is a service being offered by certain BPO companies. What happens is simple. Calls that reach the realtors office is routed to the BPO\’s operation center and is picked up by the agent there. Do people on the other end know that their call is being transferred?

No, they don\’t. The calls do not take time to be answered and hence to an outsider, this as good as being answered by someone at the property management office. Opting for

property management answering service

can be the best decision that companies could make so long as their picky with their choice of BPO. They could easily have people to pick up calls in their absence for an affordable price.

property management answering service

Article Source:

ArticleRich.com